Make your customer feel important

The service industry is riddled with perception. Make your customer feel wow and great. Just got a free Late delivered at work from Restuarant i always have my meals when I work here...see photo below ..they even know my favorite drink is organised every time I enter the restuarant always the usual


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If you pay peanuts, you get monkeys

Your staff brought you HERE, you need different kind of skills to move one bar up. Your same staff may not have the skills to get you THERE from HERE You may need upskilling on your staff, may need pr

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